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SSR Hires Desktop Support Specialist in Nashville

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Smith Seckman Reid, Inc. (SSR), a leader among engineering firms in designing, consulting, and commissioning projects, is pleased to announce that Mark Lipford has joined the firm as a Desktop Support Specialist in the Nashville office.

“From the moment I met Mark I knew he would be a good fit for in our department and for SSR,” said Jeff Swayze, Director of Information Technology. “He has an infectious smile and engaging personality that will serve him and our colleagues well in this role.”

Lipford is an experienced desktop support specialist and has been providing support and technical assistance for nearly a decade. His experience includes both remote and on-site support for Windows (XP and 7) and Apple (Mac OS and IOS). He has installed end-user hardware and software as needed and conducted individualized end-user training.